Customer Service Coordinator

Waterloo, IA 50704

Categories: Administriative / Clerical Job Number: 4097 Pay Rate: 12.00



We' re looking for individuals with  a strong work ethic, can handle a high level of responsibility and are sensitivity to urgent matters. Great opportunities for establishing experience along with an excellent work environment; offering growth potential and benefits. 

You would be responsible for helping patients obtain medical supplies in a timely matter. You will also be working closely with insurance organizations in gathering information for these patients. You will be contacting providers to schedule deliveries, order supplies and follow up to make sure patients are being treated with the highest level of customer service.

This position can be highly stressful. You will be working with individuals that have immediate needs. This position is also very rewarding and can provide you  a good paying job. The organization supports their employees and wants to see them become successful in their position.

This position is Monday through Friday. 10: 00 AM to 7: 00 PM

Starting wage is $12.00/hour with an increase to $13.00  once your trial/probation  training is completed along with your  performance.

  Potential for another raise after 1 year – also based on performance.
As a top employment agency in the recruitment industry, we help talented people find the right job in the Cedar Valley and nationwide. Ready to make a career move and need a partner you can trust with your search? Our experienced recruitment team is here to offer guidance and advice. We specialize in: Staffing - Clerical/Administrative, Light Industrial & Skilled Trades, Healthcare, Engineering and IT. Just fill out an application or send us your resume to get started!

Leah Connor
Office Manager

Leah’s focus is in Marketing, having earned her Bachelor’s degree in Business Administration: Marketing & Management from Wartburg College. She joined City & National Employment in 2011 as the Recruiting Assistant, assisting our Engineering, Food & Beverage & Supply Chain Recruiters. Leah now stands as our current Office Manager. Her focuses are on marketing and branding of City & National Employment’s services through all channels. As well as running the front office and handling all the behind the scenes that keep our company in tip-top shape. Leah’s determination and openness to learning new things has helped her develop and grow into a great asset for CNE.

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