Customer Service Coordinator

Waterloo, IA 50704

Categories: Administriative / Clerical Job Number: 4097 Pay Rate: 12.00



We' re looking for individuals with  a strong work ethic, can handle a high level of responsibility and are sensitivity to urgent matters. Great opportunities for establishing experience along with an excellent work environment; offering growth potential and benefits. 

You would be responsible for helping patients obtain medical supplies in a timely matter. You will also be working closely with insurance organizations in gathering information for these patients. You will be contacting providers to schedule deliveries, order supplies and follow up to make sure patients are being treated with the highest level of customer service.

This position can be highly stressful. You will be working with individuals that have immediate needs. This position is also very rewarding and can provide you  a good paying job. The organization supports their employees and wants to see them become successful in their position.

This position is Monday through Friday. 10: 00 AM to 7: 00 PM

Starting wage is $12.00/hour with an increase to $13.00  once your trial/probation  training is completed along with your  performance.

  Potential for another raise after 1 year – also based on performance.
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Valerie Morrevilla
Staffing Associate

Our Staffing Associate Valerie supports the staffing division in candidate and client communication and on-going relationship building. Valerie is the person who matches up our candidates to the jobs that best fit what they are looking for. Valerie’s background includes a degree from Wartburg College in Public Relations and Spanish. This paired with her Marketing and Communications experience from prior positions has ensured Valerie as a key component to the success of her at City & National Employment.

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